Privacy policy

Created: January 15, 2025
Last Updated: October 9, 2026

Buyregenrx operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Buyregenrx is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably be linked to you.

We may collect or process the following categories of personal information, depending on how you interact with our Services and as permitted by applicable law:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card details, transaction information, payment confirmations, and other payment information.

  • Account information: Username, password, security questions, preferences, and settings.

  • Transaction information: Products viewed, added to cart, purchased, returned, exchanged, or canceled, and past transactions.

  • Communications with us: Information provided when contacting customer support or submitting inquiries.

  • Device information: Browser, device, network connection, IP address, and other identifiers.

  • Usage information: Information about how and when you interact with our Services.

  • SMS information: Mobile phone numbers, marketing and non-marketing SMS consent preferences, opt-in records, subscription status, and opt-out requests.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit our website, place an order, submit a contact form, subscribe to communications, or contact us.

  • Automatically through the Services: Through your device, cookies, and similar technologies.

  • From our service providers: When they collect or process information on our behalf.

  • From partners or other third parties: Where permitted by applicable law and subject to the SMS-specific restrictions described below.

How We Use Your Personal Information

Depending on how you interact with our Services, we may use personal information for the following purposes:

  • Provide, Tailor & Improve the Services: Process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, remember preferences, and improve the shopping experience.

  • Marketing & Advertising: Send promotional communications by email, text message, or postal mail where permitted and, when required, with your consent. We may also display advertisements based on interactions with our Services.

  • Security & Fraud Prevention: Authenticate accounts, detect fraudulent activity, investigate security incidents, and protect our Services.

  • Communicating with You: Provide customer support, respond to inquiries, and maintain customer relationships.

  • Legal Reasons: Comply with applicable laws, respond to lawful requests, and enforce our policies.

  • SMS Communication Management: Send consent-based text messages, maintain consent records, manage communication preferences, and process opt-out requests.

SMS & Text Messaging

Buyregenrx may offer optional marketing and non-marketing SMS communications to customers who voluntarily provide their mobile phone numbers and affirmatively opt in.

Marketing SMS Communications

When you separately opt in to marketing SMS communications, you agree to receive promotional text messages from Buyregenrx about special offers, discounts, promotions, and service updates.

Non-Marketing SMS Communications

When you separately opt in to non-marketing SMS communications, you agree to receive order updates and other service-related notifications from Buyregenrx.

SMS Consent Requirements

Marketing and non-marketing SMS consent are collected through separate, unchecked, optional checkboxes where both options are offered.

You may select marketing consent, non-marketing consent, both options, or neither option.

SMS consent is not a condition of purchase, submitting a contact form, or using our Services.

Simply providing your mobile phone number does not constitute consent to receive marketing text messages.

Message Frequency & Charges

Message frequency may vary. Message and data rates may apply.

For assistance, reply HELP. To opt out, reply STOP.

You may withdraw your SMS consent at any time by replying STOP or following the opt-out instructions included in our messages.

We honor valid opt-out requests in accordance with applicable requirements.

Mobile Information Collection & Use

We may collect and maintain your mobile phone number, SMS opt-in preferences, consent records, subscription status, messaging preferences, and related information when you voluntarily subscribe to our SMS communications.

We may use this information to:

  • Send marketing text messages when you have provided marketing consent.

  • Send non-marketing text messages when you have provided separate non-marketing consent.

  • Provide order updates and service-related notifications.

  • Manage SMS subscriptions and communication preferences.

  • Process opt-out requests.

  • Provide customer support.

  • Maintain consent records and comply with applicable legal requirements.

Mobile information is used in accordance with the consent you provide and the purposes described in this Privacy Policy.

Mobile Information & SMS Consent Sharing

We do not sell, rent, share, or disclose mobile phone information, SMS opt-in data, or text messaging consent to third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with trusted service providers solely as necessary to deliver, administer, and support our SMS messaging services on our behalf.

These service providers are not permitted to use mobile information or SMS consent for their own marketing or promotional purposes.

These restrictions apply regardless of other personal information-sharing practices described in this Privacy Policy.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy.

Such circumstances may include:

  • Service Providers: Shopify, payment processors, IT providers, customer support services, analytics providers, fulfillment partners, and shipping companies.

  • Business & Marketing Partners: Partners who provide advertising and marketing services, subject to applicable privacy laws and the SMS-specific restrictions described above.

  • With Your Direction or Consent: When you request or authorize information sharing, such as for product delivery or third-party integrations.

  • Affiliates: Where necessary for legitimate business operations and subject to applicable restrictions.

  • Legal & Business Requirements: To comply with legal obligations, respond to lawful requests, protect our rights, or facilitate permitted business transactions.

Where applicable, you may opt out of certain data-sharing activities for targeted advertising through our Data Sharing Opt-Out page.

Mobile phone information, SMS opt-in data, and text messaging consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Information submitted through our Services may be transmitted to Shopify and service providers, including providers located in other countries.

Shopify may process information obtained through interactions with our store and other merchants to provide enhanced features.

For more information, please review the Shopify Consumer Privacy Policy.

You may also visit the Shopify Privacy Portal to learn about available privacy rights.

Third-Party Websites & Links

Our Services may contain links to websites or platforms operated by third parties.

We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.

We encourage you to review the privacy policies and terms of any third-party services you access.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

Parents or guardians may contact us to request deletion of personal information submitted by a child.

We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security & Retention of Your Information

We implement reasonable measures designed to protect personal information.

However, no security measures are completely secure, and we cannot guarantee absolute protection.

We retain personal information for as long as reasonably necessary to provide Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce applicable policies.

SMS consent records and messaging preferences may be retained as necessary to administer messaging programs, demonstrate consent, and honor opt-out requests.

Your Rights & Choices

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable legal requirements and exceptions.

These rights may include:

  • Right to Access / Know: Request access to personal information we maintain about you.

  • Right to Delete: Request deletion of your personal information.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right of Portability: Request a copy of your personal information or its transfer where applicable.

  • Right to Opt Out of Sale or Sharing: Opt out of certain personal information sharing or targeted advertising activities.

  • Managing Communication Preferences: Unsubscribe from promotional emails or withdraw SMS consent.

You may exercise applicable targeted advertising opt-out rights through our Data Sharing Opt-Out page.

Where required by applicable law, we recognize Global Privacy Control signals. Learn more at Global Privacy Control.

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising applicable privacy rights.

Marketing Opt-Out

You may unsubscribe from marketing emails using the unsubscribe link included in our emails.

For marketing text messages, reply STOP or follow the opt-out instructions provided in the message.

For SMS assistance, reply HELP or contact our customer support team.

You may still receive non-marketing communications regarding orders, transactions, shipping, customer service, security, or other administrative matters, where permitted by applicable law and your communication preferences.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below.

Depending on your location, you may have the right to appeal certain decisions or submit a complaint to a relevant data protection authority.

International Transfers

We may transfer, store, or process personal information outside the country in which you reside.

Where required, international transfers are conducted using recognized legal mechanisms, including applicable standard contractual clauses or other approved safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, Services, or applicable legal requirements.

When changes are made, we will update the Last Updated date and provide notice where required by law.

Contact

If you have questions about this Privacy Policy, SMS communications, or your privacy rights, please contact us:

Buyregenrx

Email: apexmediaventuresltd@gmail.com
Phone: +1 778-861-7613

131 Continental Dr
Newark, DE 19713
United States